Refund policy

Due to the nature of our business, we do not do refunds. However, if you have made an order you can change it within 2 hour after the order has been made. In case of a price difference between the older and the newer order (incase the price decreases) you will receive a gift card equal to the amount of the difference. 

We suggest that you contact us directly in order to further discuss this matter. You can always contact us for any return/refund questions at info@amberflowers.ca or at 647-671-9910

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.